As the saying goes, "Lucky seven!". Indeed, we are fortunate to celebrate our 7th founding anniversary. Looking back on our journey, we see a path marked by challenges, growth, and resilience. It hasn’t been easy, and not everyone has been able to continue this journey with us and that’s okay. Great journeys are rarely smooth. They test us, filter us, and refine us, shaping us into something better. To become a great organization, we must endure hardships and persevere through adversity. Greatness demands patience, humility, and virtue. These qualities are formed in the pot of sacrifice and perseverance. It is through these experiences that character is built, and greatness springs from character. Our goal is not only to succeed but to succeed the right way. True greatness lies in the integrity of our achievements. Greatness requires a high sense of responsibility, relentless commitment, and unwavering hard work. As we navigate new rules, embrace changes, and face heightened expectations, we are being refined. Our talents sharpened, our skills honed, and our character strengthened. Where are we on the path to greatness? Far from it. Yet, step by step, we are heading in the right direction. To continue this progress, we must continue to listen, learn, and deliver. 1. Listening. Listening is a cornerstone of growth. We must listen to our customers, colleagues, and even our critics, especially the harsh ones, for they often teach us the most. Criticism, though difficult to hear, can be a powerful tool for self-improvement. As the saying goes, "If you’re not big enough to stand criticism, you’re too small to be praised." We must also continue to listen to our principles. When temptation whispers, our principles protect us from regret. We may do not have much but it doesn’t mean we are cheap. Listening, in all its forms, makes us better and wiser which lead me to point number 2. 2. Learning. Learning is a continuous process, driven by our desire to serve better. By understanding our customers’ needs and pain points, we fulfill the very purpose of our existence as an organization. We must also continue to learn to discipline ourselves. We are, after all, human beings - imperfect and vulnerable. Sometimes, we do bad things not because we are bad, but because we are weak. When temptation whispers, we give in and afterwards all we left is regret. If we learn from our regrets, they can lead to wisdom, growth, and the resolve to do better next time which lead me to point number 3. 3. Delivering. Our customers expect the best from us, and we must deliver every single day. Each day is a chance to meet and exceed those expectations. Our work is about more than just earning a living. It’s about building a character that can stand the test of time. We aim to be an organization with a soul, driven by strong beliefs and values. These qualities must shine through in the products and services we provide. At seven years, our organization is no longer a baby. Just as a child begins to take on responsibilities at the age of seven, so too must we embrace our duties with maturity and purpose. Much like a video game, we’ve conquered levels 1 through 6. Now, we’re ready to take on level 7 - a new stage filled with challenges and opportunities. But before we charge ahead, let’s pause to celebrate. Let’s honor this milestone and the hard work that brought us here. Happy 7th Founding Anniversary to us! Let’s deliver a toast to the past, the present, and the exciting future ahead. Cheers!