We are looking for people-oriented individuals who are highly sensitive to peoples' needs along with a strong inclination and curiosity to learn how software systems work and how it relates to streamlining and stabilizing customer business processes.
Know how to watch and listen to subtle cues about people's personalities and motivations in order to adapt their modes to create a positive interaction.
Has the ability to keep calm and stay focused in guiding customers to arrive at a buying decision even in the most challenging situation.
Highly responsible and thoughtful in making sure that customers' concerns and needs have been taken care of before and after the sale.
We are looking for service-oriented individuals who are highly analytical and methodical in solving technical problems along with a high degree of patience to actively listen to customers' support needs and concerns.
Possess an ability to solve unusual and difficult problems in the shortest possible time with the use of minimal resources.
Customer technical problem usually comes at the worst possible time. Technical service personnel should prioritize the customer above all else.
The technical problem is not a daily routine. Technical service personnel should also do things without being told during vacant hours.
We are looking for technology-oriented individuals who have strong organizational and analytical skills in translating business processes into a high-quality and well-organized easy-to-use software product.
The insatiable hunger of developing business technology in every opportunity to make the life of everyone a little bit easier, better, and more prosperous.
Has great attention to detail to detect imperceptible programming mistakes, errors, miscalculations and glitches.
Capable of learning and applying new information quickly along with strong mental fortitude to endure solving complex programming problems.